Effective from: March 9, 2026
At RecXchange, trust starts with clarity. These Terms & Conditions establish the legal framework for how our platform operates and how Members collaborate. Whether you're posting roles, sharing candidates, or entering into a split fee arrangement, these terms are designed to protect all parties and uphold the platform's integrity. Please read them carefully. By using RecXchange, you agree to these terms. If you have any questions, contact us using the details in Section 14.
1. About RecXchange
RecXchange is a recruiter-to-recruiter collaboration platform operated by RecXchange Portal LLC, a licensed company based in Dubai, UAE (Trade Licence No: 1508955). The platform enables verified independent recruiters to connect, collaborate on vacancies, share candidates, and enter into split-fee arrangements. RecXchange provides the digital infrastructure to support this collaboration, but is not a party to any recruitment transaction or split-fee deal between Members unless explicitly stated (for example, if using our escrow service as described in Section 5). RecXchange is not a recruitment agency or employer; each Member remains an independent entity. Nothing in these terms creates any partnership, joint venture, or employment relationship between RecXchange and any Member.
2. Definitions
For clarity in these Terms & Conditions, we use the following definitions:
- RecXchange: Refers to RecXchange Portal LLC and the services/platform it operates.
- Member: Any individual recruiter, agency, or firm that has been approved and granted access to use the RecXchange platform.
- Split Fee Agreement: A formal written contract between Members outlining the terms of a shared placement (split-fee) deal, signed by both parties.
- Client: The end employer or hiring company for which a role is being filled.
- Candidate: An individual candidate being considered or submitted for a potential role.
- Platform: The RecXchange digital environment (website and/or app) used by Members for communication, deal-making, and collaboration.
Throughout these terms, "you" or "Member" refers to any user of the platform who meets the above definition of Member, and "RecXchange" may be referred to as "we," "us," or "our."
3. Platform Access & Use
RecXchange's platform is provided exclusively for professional recruitment collaboration. By accessing or using the Platform, Members agree to the following rules of use:
Authorized Use Only
The Platform is for verified recruitment professionals. You must provide accurate, truthful information during signup and keep your profile information up-to-date. Only approved Members may access the Platform; account sharing or transfer is not allowed.
Legal Compliance
Members must comply with all applicable laws and regulations governing recruitment and data use. This includes, for example, any local licensing requirements and data protection laws (e.g. UK GDPR, EU GDPR, etc.). If you operate in the UK, you are responsible for complying with the Conduct of Employment Agencies and Employment Businesses Regulations 2003 and any other relevant regulations.
Genuine Roles & Candidates
Only share legitimate job vacancies and candidate profiles that you are authorized to represent. Do not post fake or speculative roles, and do not submit any candidate's information unless you have the right to represent that candidate for the opportunity (and their consent, per Section 7).
Prohibited Conduct
Misuse of the Platform is strictly forbidden. "Misuse" includes activities such as: scraping or harvesting data from the platform; spamming or sending unsolicited bulk communications to other Members; harassing or abusing other Members; making false representations or posting misleading information; and any form of poaching or unauthorized outreach to candidates or clients that another Member introduced (see Section 6 for non-circumvention obligations).
Integrity and Fair Dealing
All interactions on RecXchange should be professional and in good faith. You must not attempt to circumvent the platform's processes or protections. You also must not promote external services or engage in any activity that conflicts with the collaborative spirit of RecXchange.
Consequences of Misuse
Violation of any Platform use rule may result in immediate suspension or termination of your account (see Section 11). RecXchange reserves the right to remove any content that violates these terms or is deemed harmful to the community. Serious violations (such as fraud or unlawful activity) may result in legal action.
4. Split Fee Agreements (Mandatory for Collaborations)
To ensure clarity and protection for all parties, every collaboration between Members facilitated by RecXchange must be formalized through a written Split Fee Agreement. Before any candidate submissions or work begins on a shared role, the Members involved are required to have a signed agreement in place covering the key terms of their split fee arrangement.
Required Contents of the Split Fee Agreement
At a minimum, the agreement between collaborating Members must include:
- •Fee Split: The agreed split of the placement fee (percentage division or a specific fixed amount to each party).
- •Payment Terms: Clear terms on how and when the fee will be invoiced and paid.
- •Candidate Ownership & Deal Protection: Clauses specifying which Member "owns" the candidate submission for the purpose of the deal.
- •Placement Start Date & Invoicing Window: The candidate's start date and any agreed timing for invoicing.
- •Signatures: Signatures or explicit acceptance from both participating Members.
Process: RecXchange provides tools to facilitate creating or uploading a Split Fee Agreement. Members may use RecXchange's standard agreement template or upload their own contract, but in all cases the agreement must be uploaded to (or created on) the Platform before any collaboration begins. If an agreement is not on file in the platform for a given collaboration, RecXchange will not provide support in the event of a dispute between the Members for that deal.
Please note: RecXchange is not a party to Split Fee Agreements between Members. The contract is solely between the recruiters involved. RecXchange's role is limited to providing the platform to connect and help manage the process. It is the responsibility of the Members to honor their agreement and enforce its terms.
5. Escrow, Fee Security & Dispute Resolution
RecXchange is committed to fostering secure and fair collaborations. To that end, we are introducing an Escrow Protection service (currently in development) and offering guidance for dispute resolution.
Escrow Service (Optional; In Development)
RecXchange's escrow feature, once available, will allow Members to secure their split fee payments through the platform. Under this service, the agreed fee can be held securely by a neutral third party until the placement is successfully completed and confirmed by both parties. This provides peace of mind — the introducing recruiter knows their fee share is secured up front, and the job-owning recruiter knows funds will only be released when the placement is real.
No Liability Without Escrow
Use of the escrow service is optional but strongly recommended for fee protection. If Members choose not to use RecXchange's escrow, RecXchange assumes no responsibility or liability for any payment disputes, non-payment, or fee collection issues between the parties. Without escrow, any fee-sharing arrangement and payment must be managed and enforced by the Members involved alone.
Dispute Resolution Support
While RecXchange is not a party to deals and is not an arbitrator, we do offer limited support to help Members resolve disputes arising from collaborations on the platform:
- •Platform Mediation (Non-Binding): RecXchange may act as an impartial facilitator by opening a dialogue with both parties, reviewing platform communications, and suggesting possible resolutions.
- •Eligibility for Dispute Support: Members must have a signed Split Fee Agreement uploaded on the platform.
- •Dispute Administration Fee: Any Member initiating a dispute will be required to pay 100 RecX Tokens. If successful, the fee is returned; if unsuccessful, it is forfeited.
International Arbitration
If a dispute cannot be resolved through mutual agreement or informal mediation, and the Members are in different countries, the parties agree to attempt resolution through international arbitration administered by the London Court of International Arbitration (LCIA) in London, under the LCIA's rules.
6. Non-Circumvention & Poaching Prohibition
Trust and fairness are core to RecXchange's community. To protect Members from bad actors and to ensure everyone is rewarded for their contributions, all Members agree to the following non-circumvention rules:
No Bypassing Introductions
If one Member introduces a Candidate, Client, or job Opportunity to another Member through RecXchange, the receiving Member shall not directly or indirectly approach, solicit, or conduct recruitment business with that Candidate, Client, or regarding that Opportunity without the introducing Member's prior written consent. This restriction applies for a period of 24 months from the date of the initial introduction via the platform.
Consequences of Breach
A violation of this non-circumvention clause is considered a serious breach of these Terms and of the trust within our network:
- •The breaching Member will be liable to pay 100% of any fee or compensation gained from the placement or opportunity that was circumvented to the aggrieved Member.
- •The breaching Member may also be subject to legal action by the aggrieved Member.
- •RecXchange will impose a permanent platform ban on any Member confirmed to have engaged in such poaching or circumvention.
In summary, honor your fellow recruiter's relationships. If someone introduces you to a candidate or client through a collaboration, respect that relationship. Non-circumvention builds a safer community where everyone can collaborate with confidence.
7. Candidate Consent & Global Data Compliance
Recruitment involves handling personal data, and RecXchange is committed to the highest standards of data protection. We require our Members to uphold these standards as well.
Candidate Consent Requirement
Before sharing or submitting any Candidate's personal information on the RecXchange platform, the Member must have obtained that Candidate's explicit consent. The candidate should understand that their information will be shared with another recruiter (and potentially an end Client) for the purpose of exploring a job opportunity. Do not submit any candidate to the platform without their permission.
Member Data Compliance
Members are responsible for handling all personal data in compliance with applicable data protection and privacy laws. This includes laws such as the UK GDPR, EU GDPR, and any similar regulations in the jurisdictions where you operate. When you use RecXchange, you must treat personal data with confidentiality and only use it for the intended recruitment purposes.
RecXchange's Data Practices
RecXchange itself adheres to all relevant data protection laws in the operation of the platform. We collect and process only the data needed to provide our services effectively. Personal data you provide will be processed according to our Privacy Policy and in compliance with laws. We implement industry-standard security measures, including encryption, to protect data in transit and at rest.
International Data Transfers
By using RecXchange, Members consent to the transfer and storage of their data across international borders as necessary for platform functionality. We utilize Standard Contractual Clauses (SCCs) or other approved legal mechanisms to ensure that any personal data transferred internationally remains protected and compliant with EU/UK data export requirements.
8. Intellectual Property
All rights, title, and interest in and to the RecXchange platform and its content are owned by RecXchange Portal LLC. This includes the platform's software code, design, logos, trademarks, branding, databases, and any content created or provided by RecXchange. These are protected by copyright, trademark, and other intellectual property laws.
Use of Platform IP
Members are granted a limited, revocable, non-exclusive license to use the platform and its materials for their intended purpose (professional recruitment collaboration) while they are approved Members in good standing. You may not use RecXchange's name, logos, or branding for any purpose outside of the platform without prior written permission.
Prohibited Actions
Members must not attempt to copy, modify, distribute, or create derivative works based on any part of the platform. Reverse-engineering any feature of the platform, scraping or extracting our data, or reselling any aspect of the platform to third parties without consent is strictly prohibited.
Member's IP & Data
Members retain ownership of the data and content they personally upload to the platform. By uploading such content, you are not transferring ownership to RecXchange. However, you grant RecXchange a license to use, store, and process that content as needed to operate the service.
9. Liability, Disclaimers & Indemnity
RecXchange's goal is to facilitate successful collaborations, but we also need to make clear what risks we do not assume. By using the platform, you acknowledge and accept the following disclaimers and limitations of liability:
No Liability for Member Dealings
RecXchange is not liable for any issues or losses that arise between Members or as a result of collaborations initiated on the platform. This includes disputes between Members, non-payment of fees, contract breaches or misconduct, placement outcomes, and indirect or consequential losses.
Platform Provided "As Is"
RecXchange provides the platform and services on an "as is" and "as available" basis, without any warranties or guarantees of any kind (to the maximum extent permitted by law). While we strive for high availability and accuracy, we do not warrant that the platform will be uninterrupted, error-free, or secure at all times.
Member's Responsibility & Due Diligence
Each Member assumes full responsibility for their use of RecXchange. This means you will use your own judgment and due diligence when engaging with other Members. RecXchange facilitates introductions and communications, but does not vet or certify the truthfulness, qualifications, or capabilities of Members.
Limitation of Liability
Our liability shall be limited to the amount of subscription fees you have paid to RecXchange in the 12 months prior to the event giving rise to the liability, or £100 GBP, whichever is greater. Nothing in these Terms is intended to limit or exclude any liability that cannot be limited by law, such as liability for death or personal injury caused by negligence, or liability for fraud.
Indemnification
You agree to indemnify and hold harmless RecXchange Portal LLC, its affiliates, and their respective directors, officers, employees, and agents from and against any third-party claims, liabilities, damages, losses, or expenses (including reasonable legal fees) that arise out of or relate to your use of the platform, your violation of these Terms, or your violation of any applicable law or the rights of any third party.
10. Subscription & Billing Terms
Access to RecXchange may require an active subscription (unless you are in a trial or promotional access period). The following terms apply to subscriptions and billing:
Billing & Payment
Subscription fees are billed via our third-party payment processor (e.g. Stripe) in the currency and interval indicated when you sign up. You agree to provide a valid payment method and allow RecXchange to charge your card or account for the subscription fees and any applicable taxes.
No Refund Policy
All payments are non-refundable. This includes your initial subscription payment and any subsequent recurring charges. Once a billing period has been charged, you will not be refunded for that period, except in cases of a billing error or technical fault on our side.
Cancellation by Member
You may cancel your subscription at any time. Cancellation will prevent the next renewal charge, but you must provide at least 15 days' notice before your upcoming renewal date. If you cancel in time, your subscription will simply not renew further; you will continue to have access until the end of the period you already paid for.
How to Cancel
Cancellation can be done through your online dashboard settings or by contacting RecXchange support (see Section 14) with a clear request to cancel. We will confirm the cancellation and the effective end date of your subscription.
Changes to Fees
RecXchange reserves the right to change its subscription plans or pricing in the future. Any changes will be communicated to you in advance and will only apply to subsequent billing cycles. We will not retroactively charge you more for a period you've already paid for.
11. Termination of Account
Both Members and RecXchange have the right to terminate the use of the platform under certain conditions.
Termination by RecXchange (For Cause)
RecXchange reserves the right to suspend or terminate your account at any time, with or without notice, if we determine that you have violated these Terms or engaged in behavior that is harmful, unlawful, or unethical. Reasons for termination may include:
- •Breach of these Terms & Conditions (any section).
- •Engaging in fraud, dishonesty, or illegal activities through the platform.
- •Actions that harm the integrity, reputation, or security of the platform or its Members.
- •Repeated non-compliance or failure to cooperate with investigations into complaints.
Termination by Member
You are free to stop using RecXchange and may terminate your own account at any time. You can do this by cancelling your subscription (see Section 10 for the notice period) and contacting support to confirm account closure if needed.
Effect of Termination
Once an account is terminated, the Member no longer has any right to access or use the RecXchange platform. It is your responsibility to download or secure any information you need from the platform before your account is closed. We are not liable for any data loss due to termination.
Survival of Certain Terms
Even after an account is terminated, certain provisions of these Terms will remain in effect, including: Non-Circumvention (Section 6) which continues for 24 months post any introduction, Confidentiality and data provisions, Liability & Indemnity (Section 9), and Governing Law & Jurisdiction (Section 12).
12. Governing Law & Multi-Jurisdiction Considerations
RecXchange is a global platform, but we have chosen a single governing law to provide consistency in our Terms & Conditions.
Governing Law
These Terms & Conditions, and any dispute or claim arising out of or in connection with them or the use of the platform, shall be governed by and construed in accordance with the laws of England and Wales. Choosing the law of England and Wales provides a consistent legal framework for all Members, regardless of their location.
Jurisdiction
Except as provided under the arbitration clause in Section 5, all Members agree that any legal proceedings related to these Terms or your use of RecXchange will be subject to the exclusive jurisdiction of the courts of England and Wales. In particular, the courts located in London, United Kingdom will be the venue for resolving any claims.
Global Compliance
While the laws of England and Wales govern the interpretation of these Terms, you understand that you must still comply with any applicable laws in the country or state where you operate. If you are accessing or using RecXchange from outside the UK, you are responsible for ensuring that your use is lawful in your own jurisdiction.
13. Updates to These Terms
RecXchange may update or modify these Terms & Conditions from time to time as our platform evolves or laws change. We promise to handle changes in a transparent way.
Notification of Changes
If we make material changes to the Terms, we will provide notice to Members. Notification may be sent via email to the address on your account, via an in-platform announcement, and/or by posting an alert when you log in.
Acceptance of Changes
After we update the Terms, your continued use of RecXchange constitutes acceptance of the new Terms. If you do not agree to the changes, you must stop using the platform and may cancel your subscription as per Section 10.
Review Frequency
We encourage Members to review the Terms & Conditions periodically (the current version will always be available on our website) to stay informed of any updates. We will typically version or date stamp our terms so you can track what has changed.
14. Contact Us
We're here to help and answer any questions or concerns you might have about these Terms or the RecXchange platform. Please use the appropriate contact below, and we will respond as soon as possible:
General Enquiries & Support
For general questions about the platform, technical support, or clarification on how something works:
Legal Notices & Escalations
For formal communications, legal notices, or to escalate an unresolved issue:
RecXchange Portal LLC (trading as RecXchange)
Dubai, United Arab Emirates
Legal Mailing Address available upon request
When contacting us, please allow 1-2 business days for a response (though we often respond sooner). We prefer email communication for record-keeping purposes.
RecXchange exists to empower trusted recruiter-to-recruiter collaboration, deliver fair outcomes, and create a platform where professionalism is rewarded and protected. By adhering to these Terms & Conditions, all Members contribute to a healthy ecosystem of clarity, fairness, and confidence in every interaction. Thank you for being a valued part of the RecXchange community!
Last updated: March 9, 2026